Legal note

CASTELL LLORET S.L. (hereinafter "CASTELL LLORET") is the owner of the website In compliance with Law 32/2002 on Information Society Services and Electronic Commerce, we inform you of the identification and contact details:
Company name: CASTELL LLORET S.L.
CIF: B06808133
Registered office: Camí de les Alegries SN, 17310, Lloret de Mar, Girona.
Contact: e-mail:
Registration details in the Mercantile Register: VOLUME 3333, BOOK 0, PAGE 31 SHEET GI-67994 REGISTRATION 1
CASTELL LLORET makes this document available to users, in compliance with the obligations set out in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, and informs all users of the website regarding the conditions of use.

Access to and use of the website confers the condition of user on the user, who, from the first moment of access to the aforementioned website, unequivocally accepts the general conditions of use detailed below.
CASTELL LLORET reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of these obligations, with publication on the CASTELL DE LLORET website being understood to be sufficient.
The use of deep links, page-scrape, robots, spiders or other automatic devices, programmes, algorithms, methodologies and/or similar manual processes to access, acquire, copy or track parts of the listed sites and/or their content, to obtain and/or attempt to obtain materials, documents and/or information not available through the same, and/or for any other purpose, with the sole exception of the exceptions expressly authorised by law, is prohibited.

Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by minors under this age is prohibited. If at any time it is detected that a minor under 14 years of age has provided personal data, we will proceed to cancel this data. Likewise, parents or guardians may in any case contact CASTELL LLORET to block the access account of minors in their care who have falsely registered their identity.

This website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to work correctly on a permanent basis. However, there are certain programming errors, or due to force majeure, natural disasters, strikes or similar circumstances that make it impossible to access the website.

At present, online ticket sales for visits to CASTELL LLORET are managed through the Clorian online ticket sales service, which is accessed through a ticket sales tab available on the museum's websites.
Clorian provides clear and unequivocal information on the ticket purchase conditions for each of the different types of visit, which can be consulted and must be accepted before making the purchase. The aforementioned ticket purchase conditions are not applicable to distributors.
All ticket types are subject to the present conditions, the application of which the User expressly accepts on formalising the purchase of one or more tickets.
The valid methods of visit are those that appear at any given time in the "tickets" section of the website.
The confirmation of the order placed by the User is not valid as an invoice, only as proof of purchase. If the User wishes to receive an invoice, he/she must inform our customer service at or via the purchase confirmation email.
The User will not have the right to cancel the purchase of the tickets as it is a service linked to an entertainment activity, with the provision of a specific date and period of execution, as established by articles 97 l), and 103 letter l) of the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

CASTELL LLORET reserves the right to refuse admission and, in particular, to deny access to CASTELL LLORET to those users whose behaviour may disturb the security inside the building.
By purchasing a ticket for a particular category, the User declares that he/she meets the age requirements or conditions detailed in order to gain access to that category of ticket; CASTELL LLORET reserves the right to demand documents proving age, qualifications or residence, which must be shown before gaining access and, if these documents are not provided, the User will be refused entry to CASTELL LLORET unless the difference between the amount paid and the ticket price that would correspond, as the conditions for that category of ticket have not been met.
It is not permitted to bring food or drink into CASTELL LLORET.

CASTELL LLORET reserves the right to cancel and/or modify the programme of shows, sessions and/or events of any kind for reasons of force majeure and/or for reasons beyond its control and duly justified, without prior notice to the user and without any right to compensation of any kind in favour of the user, with the exception, when it so decides, of the refund of the price of the unused ticket.

Internet servers may collect non-identifiable data which may include IP addresses and other data that cannot be used to identify you. Your IP address will be stored in all access logs automatically and for the sole purpose of enabling Internet transit, and your computer must provide this address when you browse the Internet in order for communications to take place.
Likewise, the IP address may be used to compile statistics on the number of visitors to this website and where they come from, in a way that is completely transparent to your browsing.
All information published on the website is subject to change without notice. Despite its best efforts to avoid this, CASTELL LLORET cannot ensure that files or other data downloaded from the website will not contain viruses or other features with similar effects, and shall not be liable for any adverse effects that these may cause to users. In the case of non-conformity with the present legal conditions, the user must abstain from using it, this limitation of responsibilities being part of the consensus between the parties.

These general conditions are governed by Spanish law. Any dispute arising from the interpretation or execution that may arise in relation to the validity, interpretation, fulfilment or termination of this contract shall be subject to the jurisdiction and competence of the courts and tribunals of the city of Girona (Spain), waiving any other jurisdiction that may correspond to the User, provided that the applicable legislation so permits.